Our Store
Eco Wellness Lab is a New Zealand online store focused on gut health, fermentation, and natural wellness. We offer carefully selected fermentation kits, probiotic cultures, kefir grains, kombucha starters, yogurt cultures, natural wellness products, and beginner-friendly tools that help make fermentation at home simple and accessible.
We believe that good health starts in the gut. Fermented foods and probiotic cultures have been enjoyed for generations as part of a natural wellness lifestyle. Our goal is to help more people discover fermentation, support digestive wellbeing, and build healthier habits through trusted products and practical resources.
Eco Wellness Lab is proudly based in Auckland, New Zealand, and ships throughout New Zealand.
Products & Fermentation
Our fermentation starter kits are designed specifically for beginners. Popular starting points include Milk Kefir Kits, Kombucha Kits, Water Kefir Kits, and Yogurt Starter Kits. Each kit includes the essential cultures and ingredients needed to get started with confidence.
Probiotic cultures are beneficial microorganisms used to create fermented foods and drinks such as kefir, kombucha, yogurt, and sourdough. These cultures are used to ferment ingredients naturally and are a key part of traditional fermentation practices.
Yes. Our fermentation kits are beginner-friendly and include instructions to help guide you through the process.
Fermentation times vary depending on the product, temperature, and culture used. Most fermented foods and drinks are typically ready within a few days, while some cultures may take longer depending on the desired result.
Absolutely. Many of our most popular products are specifically selected for people who are new to fermentation and natural wellness.
Orders & Shipping
Yes. We ship nationwide across New Zealand.
We aim to dispatch orders within 2–3 business days of purchase. If there is any delay due to product availability, we will communicate this as soon as possible.
Please note that fermentation cultures are shipped only on Mondays and Tuesdays to help maintain product quality during transit.
If your order contains products from different brands or suppliers, your items may be shipped separately and arrive in multiple deliveries. For example, products from Symbiota and Tiny Leaf NZ may be fulfilled by different suppliers, so shipment and delivery times can vary between items.
Once your order has been dispatched, tracking information will be provided where available.
Click here to view the whole Shipping Policy.
Yes. We offer free NZ shipping on qualifying orders over $75.
Once your order has been dispatched, you will receive shipping confirmation and tracking information where available.
Returns & Refunds
If your order arrives damaged, faulty, or incorrect, please contact us at info@ecowellnesslab.co.nz within 7 working days of receiving your order. Include clear photos of the product and packaging so we can assess the issue and assist you as quickly as possible.
Due to the nature of many of our products, change-of-mind returns may not be accepted. Please review our Refund Policy for full details before purchasing.
Product Quality & Trust
We carefully select products that align with our focus on gut health, fermentation, natural wellness, quality, and practicality. We prioritise products that are beginner-friendly, trusted by customers, and sourced from reputable brands.
Yes. We proudly stock products exclusively from New Zealand-owned brands and businesses.
We choose to support local companies because we value the quality, innovation, and craftsmanship of New Zealand-made products. Working with NZ-based brands also allows us to offer more reliable customer service and faster shipping than is typically possible with products sourced from overseas.
By shopping with Eco Wellness Lab, you're not only supporting your own health and wellbeing, but also helping support local New Zealand businesses and communities.
Yes. Rather than offering thousands of products, we focus on a curated selection of fermentation cultures, starter kits, probiotic products, and natural wellness solutions that support our mission and customer needs.
Contact & Support
Absolutely. If you're unsure which fermentation kit, probiotic culture, or wellness product is right for you, feel free to contact us and we'll do our best to help.
You can contact us through our Contact page or email us directly at info@ecowellnesslab.co.nz. We aim to respond as quickly as possible and provide friendly, helpful support.
✓ Gut Health & Natural Wellness Focus
✓ Beginner-Friendly Fermentation Kits
✓ Trusted NZ Wellness Brands
✓ Fast NZ Shipping
✓ Secure Checkout
✓ Carefully Curated Product Selection
✓ Friendly Customer Support
Thank you for choosing Eco Wellness Lab. We're proud to help New Zealanders discover fermentation, support gut health naturally, and build healthier wellness habits.
